somewhere about one week before 25th November 2006:

- Planned to buy a new car, a Proton Saga/Iswara/Kereta Kebal Aeroback 1.3 Manual Transmission. Called a friend who is also a Proton’s salesman to make the necessary arrangements.
- Submitted the required documents for the loan application.

28th November 2006:

- An AMbank officer called regarding the loan application. Asking couple of questions.

30th November 2006:

- Received a called from the salesman aka friend that the loan from AMbank has been approved. Proceed to sign a couple of documents regarding the loan matter.

Somewhere around the early week of December 2006:

- Received a call from an officer from CIMB bank, also regarding the vehicle loan. Answered several questions, but later decided to disregard it because the loan approval from AMbank earlier.

From there, still waiting for the darn car until now, 17th December 2006. The reason, “something wrong with Proton’s payment system,” replied the salesman. They had some problems receiving payment from the bank, because of a new system implementation and thus the commencing of the old system’s migration to the new system, which then created some problems, resulting the delay of the K1 letter release (which is crucial for the release of the vehicle for registration at the JPJ – according to the salesman).

Additional Info: 11th December 2006 – while in the waiting process…

Received the hire-purchase agreement from AmBank, stated to pay an installment amount of RM418, starting on 30th December 2006, what the heck??? (Bayang kete pon tak nampak, da nak start kene bayo lak?)

Why…? why this happens to me? why must they implement a new system exactly on the time when I want to buy a new car? and why must they still proceed to use the new system even though they already aware of the problems created by it? why don’t use manual method? Customers must always be given a top priority, darn it!!! :-W